What if the current Hire API rate limit is insufficient for me?

A secondary Hire API key can be generated for your account, effectively doubling your rate limit. Please contact support@fountain.com about generating a secondary Hire API key.
Alternatively you can also upgrade your account to be hosted on single tenant servers, which allow for higher default rate limits per API key.
Our team at Fountain is also in the process of building Bulk APIs to support our customers with use cases requiring operations on large datasets.
If you'd like to submit feedback and ask about any existing or upcoming Bulk APIs, feel free to contact your CSM.

How should I format Hire API requests if my account uses a single tenant environment?

Please refer to this documentation for more information on tenants URLs.

The default Hire API domain will be https//:api.fountain.com/v2/<API endpoint>.
For our customers with single tenancy or tenancy in our new regional environments, please use the following format for API requests:

https://<your_Fountain_hire_account_URL>.fountain.com/api/v2/<API endpoint>

How should I reset or rotate my primary and secondary Hire API keys?

Within your Fountain Hire account, navigate to Company Settings > API > Show API Keys.
If your user account has sufficient permissions, Fountain settings will allow the following:

Request a Secondary API Token
Delete your Secondary API Token
Promote your Secondary API Token to Primary (Deletes your Primary API Token)

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Caution
Changing any existing Hire API keys will affect all current Hire API requests and webhook services.
Do not change your Hire API keys without first pausing live Hire API and webhook traffic.
Please contact support@fountain.com for questions and/or best practices whenever changing your Hire API tokens.